Shipping policy
Shipping Policy
At Glisk & Co., every item is made to order through our print-on-demand production process.
This means your order is created especially for you after purchase rather than sitting in a warehouse. While this can take a little longer than large fast-fashion retailers, it helps reduce unnecessary overproduction and excess waste.
We believe thoughtful production is worth the wait.
Processing Times
Most orders require:
2–5 business days
for production and fulfilment before shipping begins.
During busy periods, launches, holidays, or promotional events, processing times may occasionally be longer.
Australian Shipping
Glisk & Co. currently ships within Australia only.
Estimated delivery times after fulfilment:
| Location | Estimated Delivery Time |
|---|---|
| Perth | 5–12 business days |
| Melbourne | 3–8 business days |
| Sydney | 3–8 business days |
| Brisbane | 4–9 business days |
| Adelaide | 4–9 business days |
| Regional Areas | 5–14 business days |
Please note these are estimates only and may vary depending on:
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carrier delays
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public holidays
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weather events
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regional locations
-
seasonal demand
Shipping Costs
Shipping costs are calculated at checkout based on:
-
order size
-
product type
-
destination
-
fulfilment location
Free standard shipping is available on Australian orders over $100 AUD.
Order Tracking
Once your order has been fulfilled and shipped, you will receive a confirmation email containing tracking information.
Please allow a little time for tracking updates to appear after dispatch.
Multiple Shipments
Some orders may arrive in separate packages.
This can happen when:
-
items are fulfilled from different locations
-
certain garment sizes or colours are stocked separately
-
products are routed through different fulfilment facilities
You will receive tracking information for each shipment where applicable.
Incorrect Shipping Information
Please ensure your shipping details are entered correctly at checkout.
Glisk & Co. cannot guarantee replacements or refunds for orders delayed, lost, or returned due to incorrect address information supplied by the customer.
Lost or Delayed Orders
If your order appears significantly delayed, please contact us at:
We will do our best to assist and investigate with the shipping carrier and fulfilment partner.
Damaged or Incorrect Orders
If your order arrives damaged, faulty, or incorrect, please contact us within 7 days of delivery with:
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your order number
-
photos of the issue
-
a brief description
We will work with our fulfilment partner, Printful, to resolve the issue as quickly as possible.
International Shipping
Glisk & Co. currently ships within Australia only while we carefully build and refine our systems.
International shipping is planned for the future as the brand grows thoughtfully and sustainably.
Sustainability & Production
Glisk & Co. uses print-on-demand production to help reduce overproduction and unnecessary waste.
We currently work with Printful and primarily use premium AS Colour garments because we prioritise:
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comfort
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durability
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quality
-
thoughtful production
Rather than chasing fast-fashion speed or volume, we aim to create products people genuinely keep and wear long term.
Contact
Questions about shipping or your order?
Reach out anytime at:
Every message is read by a real human.