Shipping policy

Shipping & Regional Fulfilment Policy

At Glisk & Co., every item is made to order through our print-on-demand production process. Items are created especially for you after purchase rather than sitting in a warehouse. This direct approach prevents overproduction and unnecessary waste while allowing us to focus on sensory-conscious garment selections.

Global Print Network & Express Delivery

We partner with Gelato to print and fulfill orders through a local network of regional production facilities across Australia, North America, Europe, the UK, and Asia-Pacific. Routing your order to the nearest available facility cuts out international delays, keeps shipping prices integrated into our pricing, and lowers transport emissions by eliminating unnecessary shipping miles.

  • Standard Shipping: Built directly into our item prices globally—no codes, minimum spend, or surprise fees at checkout.
  • Express Shipping: Available at checkout with live calculated rates if you need expedited transport.


Processing Times
    • Standard Fulfilment: 2–5 business days for production and quality checks before dispatch.
    • Peak Periods: Processing may take slightly longer during holidays, major launches, or promotional events.

    Estimated Transit Times by Region

    Because over 85% of orders are produced in the destination region, customers in major markets enjoy standard domestic delivery speeds rather than international wait times.

    Region / Destination Estimated Transit Time (Post-Fulfilment)
    Australia (Capital Cities) 3–8 business days
    Australia (Regional & WA) 5–14 business days
    United States & Canada 3–5 business days
    United Kingdom & Europe 2–5 business days
    Rest of World (Cross-Border) 7–21 business days
    Note: Express shipping speeds up delivery transit times with the regional carrier; it does not bypass the 2–5 business day production window.

    Order Tracking & Split Shipments

    • Tracking: You will receive a dispatch confirmation email containing tracking details as soon as your parcel leaves the regional print facility.
    • Split Shipments: Orders containing multiple distinct product types may arrive in separate parcels if routed to specialized regional facilities. Individual tracking links are provided for each parcel.

    Address Accuracy & Damaged Deliveries

    • Address Verification: Please review your delivery address carefully prior to completing checkout. We cannot issue replacements or refunds for parcels delayed or lost due to incorrect details supplied at checkout.
    • Delayed Parcels: If your order exceeds the estimated turnaround times listed above, reach out to info@gliskco.com with your order number.
    • Damaged or Incorrect Items: If an item arrives damaged, defective, or misprinted, email info@gliskco.com within 14 days of delivery with your order details and clear photos of the defect for a replacement.

     



    Contact Support

    Questions regarding shipping status or an active order? Reach out directly:
    • Email: info@gliskco.com.au
    • Response Time: 1–2 business days